TERMS AND CONDITINONST
Welcome to www.hourglassdepot.com (hereinafter referred to as “this website”). In order to ensure that your visit experience is smooth and safe, we hereby formulate the following terms and conditions policy (hereinafter referred to as “this policy”). This policy is intended to clarify the regulations that you should abide by when using this website, as well as the manner and scope of our services to you. Please read this policy carefully before visiting or using this website, and ensure that you fully understand and agree to the terms and conditions therein.
- User Information
Information Collection: During the use of this website, we may collect your personal information, including but not limited to name, contact information, purchase history, etc. This information will be used for purposes such as order processing, customer service, and personalized recommendations.
Information Security: We promise to take necessary measures to protect your personal information and prevent it from being accessed, used or disclosed by unauthorized third parties.
Information Use: We will only use your personal information within the scope of your authorization or legal provisions. We will not use your personal information for other purposes without your consent.
- Goods and Services
Product Information: The product information displayed on this website, including price, specifications, inventory, etc., is subject to actual conditions. We strive to ensure the accuracy of the information, but there may be errors or untimely updates, please understand.
Order processing: After you submit an order on this website, we will process the order as soon as possible. If the order cannot be fulfilled due to insufficient inventory or other reasons, we will notify you in time and refund the amount you have paid.
Return and exchange policy: According to relevant laws and regulations and the return and exchange policy of this website, you have the right to apply for return and exchange within the specified time. For specific return and exchange procedures, conditions and restrictions, please refer to the relevant pages of this website or consult customer service staff.
III. Intellectual Property
All content on this website, including but not limited to text, pictures, audio, video, etc., is protected by intellectual property rights. You may not copy, disseminate or use these contents in any form without the permission of us or the relevant rights holders.
IV. Others
Modification and update: We have the right to modify or update this policy at any time. Any modification or update will be published on this website. Please check it regularly to understand the latest policy.
Applicable law: The interpretation, effectiveness and dispute resolution of this policy shall be subject to relevant laws and regulations. If a dispute arises from this policy, we will try our best to resolve it through friendly negotiation; if the negotiation fails, it may be submitted to the relevant arbitration institution or court for processing.